Strategy, operations, risk and technology for financial services. Senior delivery without the pyramid a large firm has to carry, and without taking the work out of a team that is already committed.
Senior delivery across all four, because financial services operating problems rarely sit inside one of them. More on how the firm works.
Operations strategy, front and back office transformation, process excellence, growth, measurement and workforce design.
Review, uplift, monitoring, investigation and remediation for licensed businesses, plus senior judgement in between.
Fractional leadership, program and interim cover, managed services and augmented delivery models.
Automation, reporting and agentic capability built for the operation, plus independent support when a major platform is being bought.
Fifteen years at Deloitte, almost a decade of it as a partner. Will has designed and run regulated operations at scale, built the technology that ran them and carried the commercial responsibility for how they performed.
Where a piece of work calls for capability beyond that, it is drawn from a bench of specialists engaged by name. The person who scopes an engagement stays on it.